"We recently had a fire in the home I grew up in. My family was greeted by Austin Wilson — when I tell you this man was so compassionate and empathetic of our needs. He especially was so caring with my grandmother as she was having a really tough time. Him and his team showed up professional and caring, and treated our belongings with such care. The crew worked with such speed. It was phenomenal from start to finish."
What customers say
Real feedback from homeowners and businesses Restore Rite has helped
Every review below comes from a family or business that faced a water, fire, mold, or storm emergency — and got back to normal with Restore Rite's help.
79 reviews on Google
What do Tri-State customers mention most in Google reviews?
Restoration work happens during the most stressful days of a property owner's year. Restore Rite is owner-operated across the Tri-State area — the same team that answers the phone arrives on site. The reviews below reflect not just the technical work on water damage, fire damage, mold remediation, and storm damage jobs, but how the crew handled the communication, the insurance paperwork, and the people on the other side of the job.
Read all 79 reviews on GoogleFrom verified Google reviewers
What do Tri-State customers say in their own words?
"Austin and his crew came in and were amazing. They ripped up everything that was wet, got fans going to dry things out, and even packed up what wasn't damaged and brought it to storage. White glove service. I was completely overwhelmed and they made me feel at ease."
"Steven and his team did an amazing job facilitating the cleanup of our two-bedroom apartment after we were displaced due to a fire. Thank you so much to everyone who helped — the professionalism was there."
"We called other companies over New Year's weekend and they took 8 days to respond. Restore Rite was at my home in a few hours and worked till 2am — water vacuumed, fans in place, humidifiers going to hold back mold. They then cut all the sheetrock, cleared the carpets and vinyl, dried the floor, and sprayed. With record time, it was incredible. To my neighbors in the flood zone, this is the company to use."
"I've had a fantastic experience with Restore Rite thanks to their exceptional team. From the moment they showed up, I was greeted with warmth and professionalism. Every interaction has been marked by their dedication, respect, and willingness to go above and beyond. It's clear they prioritize not only efficiency but also creating a welcoming environment for their customers."
"I can't thank Restore Rite enough for the incredible job they did on my home. From day one, everyone was friendly, professional, and genuinely caring. They made a stressful situation feel so much easier by keeping me updated and always taking the time to answer my questions. It's not easy to find a company you can fully trust, but Restore Rite definitely earned mine."
"I have no words to express my gratitude towards Marc and the Restore Rite team. They were there from beginning to end — through the insurance process, restoring electrical, and repairing the sidings that caught fire. Marc is an excellent communicator. Any client would be happy to hire him and his company as an immediate relief and restore consultant."
"Today my basement was flooded with sewer water. Austin and his team were phenomenal. They quickly responded and were extremely professional. I can't thank you enough Restore Rite!"
"There are very few companies, in any field, that provide the workmanship and professionalism of Restore Rite. Austin and his crew are top notch — they genuinely care, and believe me, it shows. I can promise you that the second they show up to your property, your stress instantly ends. I wish I could leave 10 stars, because they truly deserve it."
"Dealing with them really put my mind at ease after some flooding. Mark was very helpful in explaining the process, and then Jimmy and his team came and did the job in one day."
Ready when you need Restore Rite